TERMS AND CONDITIONS

Terms and conditions

LEGAL NOTICE

  • Ownership:

The website www.cavallsdelvent.com is owned by PEDRATOUR, S.l. (from now on PEDRATOUR®), company managing the trademark CAVALLS DEL VENT®. Pedratour, S.l. is a company registered in the Commercial Registry of Barcelona, sheet B-467307, Take 44780, Folio 190, with CIF B66498791 and registered office in Berga, C/ Ciutat, 16. Cp 08600 – BARCELONA.

  • Users:

Access and use of the website www.cavallsdelvent.com implies the acquisition of user status and acceptance of the general conditions of use, the use of the website for illegal or different purposes than those authorized in the conditions of use is expressly prohibited.

PEDRATOUR® reserves the right to modify, Suspend, cancel or restrict website content, the links or information obtained through this website without prior notice.

  • LEGAL REGIME:

The general conditions offered on this website shall in any case apply to contracts that are concluded and which are intended for the services offered therein, and are subject in any case to the provisions of national legislation and the Autonomous Community of Catalonia that regulates the general conditions of contract, advertising and the ordination of commercial activity, the travel agency regime, consumer and user rights and the information and e-commerce society, all this without prejudice to the preferential application of the particular conditions that may govern the offer and provision of certain services and activities.

  • Content:

The user is expressly advised that the information contained on the website may contain typographical errors, inaccuracies and inaccuracies, for which in no case shall PEDRATOUR® be liable for the damages, Losses, claims or expenses arising from the information accessed by or through the website, computer viruses, operational failures or service interruptions or transmission or online failures.

  • DATA PROTECTION:

All personal data provided by the user are subject to the general regime of protection of personal data provided by the Spanish legal system and in particular by the Organic Law 15/1999 of the 13 December on the protection of personal data and its Implementing Regulations, approved by the Royal Decree 1720/2007 of the 21 December or by any provisions developed or replaced.

To indicate that I have read and accept the privacy policy implies the unequivocal expression of the consent of the data subject for the processing or transfer of personal data under the conditions provided in the corresponding legal clause of the privacy policy to which the user can have access on this same website.

  • INTELLECTUAL AND INDUSTRIAL PROPERTY:

All signs, Brands, Logos, Drawings, appearance and design of screens and, in general, elements listed on this website are protected by CAVALLS DEL VENT trademark rights® and PEDRATOUR's own intellectual property® or, in any case, of the different subjects to which their ownership or authorship corresponds.

The images and videos that appear on this website are their own or transferred. These contents are subject to copyright and protected by intellectual property rights with the corresponding Copyright. It is not allowed to spread, Marketing, treatment or transmission through any means, without the prior written consent of copyright holders.

Reproduction is therefore prohibited, Exploitation, Alteration, distribution or public communication by any title or medium without the prior written consent of PEDRATOUR® or its rightful owner or author, the violation of these rights is prosecuted by all means established by the legal order.

  • LINKS TO OTHER CONTENT OR DIRECTORIES:

PEDRATOUR® will not be responsible for the information addressed to the recipients of its services through links to other content, or links that include directories or tools to search for content outside the purpose and content of the website www.cavallsdelvent.com PEDRATOUR® and that refer to activities and information that are unlawful or harmful to the property or rights of third parties, eligible to be compensated, and not known to PEDRATOUR® effectively, all this under the legally established conditions.

Cancellations

To cancel reservations, users should contact the Cavalls del Vent Reserve Center, Telephone, by email or by impersonating it, to communicate the cancellation of your place or the reservation.

PEDRATOUR® will retain the full amount of the selected Welcome Pack, shipping and contracted insurance.

Shelters will retain the next percentage of the advance:
The 25 % if it is annulled before 15 days of the booked date.
The 50 % if it is annulled between 15 And 7 days before the booked date.
The 100 % if you cancel last week.

COVID-19

Due to the exceptional circumstances, cancellations due to COVID-19 will not generate cancellation fees. The amount paid will be fully refunded, except for the amount of insurance as well as the amount of the Welcome Pack and the shipment, if they've been made. For reimbursement without expenses, medical or administrative justification related to COVID-19 will be required and will be proven.

Privacy

  • PROTECTION OF PERSONAL DATA:

PEDRATOUR® informs you that in certain areas of the website the User is asked for a series of personal data. The User has the right to accept or reject the legal conditions under which this data is provided. Acceptance is considered as informed consent and authorization for the automated processing of data by PEDRATOUR®. The data files under our responsibility are duly registered in the General Data Protection Register. The User has the right at all times to access this information, it can be rectified, cancel or oppose it by attaching a photocopy of your ID or other ID to the Ciutat address, 16 08600 Berga, Barcelona, Spain or by email to info@pedratour.com.

PEDRATOUR® considers that all registered User data is of the utmost importance and therefore undertakes to comply with its obligation of secrecy in the processing of the personal data provided and the duty to treat them with confidentiality.

PEDRATOUR® as the data file manager, as well as those involved in any phase of the processing and the entities to which the personal data has been communicated under the authorization previously granted by the User, are required to preserve professional secrecy and will adopt the levels of protection, necessary technical and organisational measures at your disposal to ensure security in personal data, avoiding unauthorized access, illicit modifications, abductions or data loss. The User is informed that the technical measures are not foolproof, so the person responsible for the File may not be held responsible for such practices or their consequences.

The User by sending his/her personal and e-mail data to PEDRATOUR® expressly authorizes the use of such data for the purposes of periodic communications, including expressly those made by email to PEDRATOUR® or entities / collaborating companies, to inform you of your activities, News, Promotions, as well as offers of services and products related to the activity that takes place. In any case, there is always the possibility for the User to manifest to PEDRATOUR® his decision not to want his data to be used to provide him/her information about his offers, products and services by going to: Ciutat, 16 08600 Berga, Barcelona, Spain or by email to info@pedratour.com.

The Personal Data of the User, as well as those that originate as a result of access to and use of the contracting of services, will only be subject to automated processing and will be transferred in the form and for the purpose established and expressly authorized by the User.

  • CONSENT AND AUTHORIZATION TO THE PROCESSING OF YOUR PERSONAL DATA:

PEDRATOUR® as responsible for the File, informs you that at the moment the User provides us with his/her personal data, through the different forms contained in this website or emails you are granting your express authorization and consent for the incorporation and processing of your data in our Files, but with the revocable nature and without retroactive effects, accepting this privacy policy with respect to the data provided, that at all times will be treated confidentially, observing all the legal requirements contained in the Organic Data Protection Law and other applicable legislation within the Spanish territory, any User who uses this website in both national and foreign territories.

  • REQUESTED DATA AND PURPOSE:

PEDRATOUR® informs you that under no circumstances is the User obliged to provide his/her personal data and that in case he decides to provide them, these will be appropriate, convenient and strictly necessary, in correspondence with the consultation or request of the product or service of interest to the User and that are essential to provide the services offered or requested. All required fields are a must-have. The data collection forms inform the User of the mandatory or optional nature of their answers to the questions that are asked, those that are appropriate are declared obligatory, relevant and not excessive for the presentation of products and / or services requested and / or hired, as well as the consequences of obtaining the data or refusing to provide it. Except in the fields where otherwise indicated, answers to questions about personal data are voluntary, without the lack of response implying an impact on the quality or quantity of the services requested.

The automated collection and processing of data by PEDRATOUR® through this website aims to manage, Administration, Provision, extension and improvement of the services offered by PEDRATOUR®, ensuring comprehensive attention to the User and in particular offering the correct treatment of their data, providing the User with all the personal data necessary for their proper and complete identification, as well as to provide you with information about the services provided and for the collection and processing of information about the User's data in the course of the activity and in the sending of commercial offers in the future, about products and services that may be of interest to you, sending service updates, sending technical information by traditional or electronic means, operational or commercial, products or services offered by PEDRATOUR® and / or third-party Collaborating Companies, periodic sending of notices or sending information expressly requested by the User, applying to the Files all the security measures provided for in the Development Regulations of the LOPD, and other regulations on the protection of personal data, as a guarantee of the confidentiality of the processing.

The User may access his/her personal data at any time and exercise the right established by law to obtain free and truthful information about his/her personal data, the origin of the same and the communications that have been made or are planned to be made, the purposes and modalities of treatment, the identity and address of the holder, of those responsible and the designated representative, the identity of the subjects to which their personal data may be communicated or who may have knowledge of them because of their work. PEDRATOUR® reserves the right to decide whether or not to incorporate the User's personal data into its Files.

  • ASSIGNMENT OR COMMUNICATION OF DATA:

By providing personal data, the User voluntarily and expressly accepts the transfer and transmission thereof to other entities collaborating with PEDRATOUR®, located in Spain. PEDRATOUR® will send third parties information related to the User when it has obtained the prior authorization of the same to share this information or, it is necessary to share it to provide you with the product or service requested, or you need to send this information to the collaborating entities to provide you with the product or service of your interest or, in response to subpoenas or legal requests or court orders.

PEDRATOUR® informs you that your data are treated confidentially and used exclusively for the purposes indicated.

  • AUTHORIZATION AND CANCELLATION OF DATA:

To keep your personal data up to date, you need to report some changes to them, otherwise we will not be held liable for the veracity of them. Likewise, the User declares that all the data he/she provides us are true and current for the purpose for which they are requested and that they are provided by himself. We will understand that if you do not cancel your personal data expressly from our files, continues interested in continuing to incorporate them, always being treated appropriately and for the purpose for which they were obtained.

  • ACCESS RIGHTS, RECTIFICATION AND CANCELLATION OF YOUR DATA:

At all times the User has the right to access our Files free of charge to consult their data, rectify them if they are wrong or have varied and cancel them if you do not want to continue to incorporate them. You can communicate the right you wish to exercise, writing, attaching a photocopy of your ID or other ID to the address: Ciutat, 16 08600 Berga, Barcelona, Spain or by email to: info@pedratour.com.

  • GUARANTEE OF CONFIDENTIALITY AND SECURITY OF FILES:

PEDRATOUR® undertakes to comply with its obligation of secrecy of personal data and its duty to treat them with confidentiality and assumes for this purpose the technical measures, necessary to prevent tampering, Loss, unauthorized processing or access, in accordance with the provisions of the Organic Law 15/1999 of the 13 December, Protection of Personal Data and other applicable legislation.

PEDRATOUR® reserves the right to modify its Data Protection Policy at any time in order to adapt it to new or legislative changes, jurisprudence or the criteria followed by the Spanish Data Protection Agency and / or the competent authority at all times, what you'll announce in a timely manner through the website.

  • Cookies:

We inform you that we use "cookies" to personalize the advertising and content you see when browsing, meet your demands on products and services and inform you of promotions and new products to profile and improve our relationship with Users, loyalty and for monitoring for statistical purposes. The User has the possibility to configure his/her browser to be notified at the reception or, if applicable refuse to receive "cookies" on your hard drive, you should consult your browser's instructions and manuals for information on this purpose.

The use of "cookies" on our website is for the sole purpose of interrelating the data through the different data request forms.

  • Responsibilities:

By making our website available to the User we try to offer you quality content and services, using maximum diligence not only in providing them, but also in the technological means used. However, we are not responsible for the presence of viruses or any other element that may in any way damage the computer system, Documents and Files of the User.

PEDRATOUR® does not guarantee proper functioning in relation to the availability and continuity of its website. To the extent possible we will attempt to bring to the User's knowledge any interruption in service, remedying this as soon as possible. However, we are exempt from any liability arising from the malfunction or interruptions of the website.

Everything relating to this website is governed exclusively by the Spanish Laws and / or the Autonomous Community of Catalonia.

  • ANTISPAM POLICY:

Users who receive communications, Information, PEDRATOUR® receive them because they have registered online in www.cavallsdelvent.com or by request for information, by any means (traditional or electronic) about products and services. If you do not want PEDRATOUR® use your data to provide you with information about your offers, go to the address: Ciutat, 16 08600 Berga, Barcelona, Spain or by email to: info@pedratour.com

  • Attention:

These general conditions of use have been established with the date 22 April 2015. At any time we can proceed to change it, check the date of issue on each time you connect to our website and you will be certain that there has been no modification affecting you. For any clarification regarding the conditions of use of our website you can contact us by phone number 93 821 51 11 or the email address info@pedratour.com.

 

+34 669 58 07 70

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